Question 1

What quality guarantees do you provide?

Accepted Answer

We guarantee the quality and freshness of our bouquets, working only with trusted flower suppliers. If you are not happy with the quality of the bouquet you receive, please contact us within 24 hours of delivery and we will provide you with a full refund or replacement bouquet to meet your expectations.

Question 2

What range of flowers and bouquets do you offer?

Accepted Answer

We offer a wide selection of different types of flowers and bouquets, which you can find in our “Catalog” tab. There you will find classic bouquets, themed compositions, bouquets of exotic flowers and much more. We also offer the opportunity to create individual bouquets according to your wishes.

Question 3

How is flower delivery done?

Accepted Answer

We work with trusted services to ensure fast and reliable flower delivery. You can choose a convenient time and date, and our partners guarantee that the flowers will be delivered safely and on time.

Question 4

What must be observed to properly store flowers after receiving them?

Accepted Answer

To preserve the freshness and beauty of flowers after receiving them, it is recommended to observe the following storage conditions:
 • Place the bouquet in a cool place, avoiding direct sunlight and heat.
 • Change the water in the vase regularly to keep it clean and fresh.
 • Trim the ends of the stems at an angle every 2-3 days to ensure better water absorption.
 • Remove any wilted or damaged petals to prevent the spread of bacteria.
 • Avoid storing flowers near fruits and vegetables, as they release ethylene, which can speed up the wilting of flowers.

Question 5

What payment methods do you accept?

Accepted Answer

We accept a variety of payment methods including online payment via credit or debit card, e-wallets, bank transfer or cash on delivery. All payment information is processed in a secure environment.

Frequently Asked Questions